ARTY LOBSTER FAQs
Your most important questions answered
MY DOG BREED IS NOT LISTED, DO YOU STILL DO THEM?
Yes, we are happy to do all pets, whether they are a purebreed or a mixture. As we work on your photos, we are not limiting ourselves to certain breeds, we will make a beautiful sculpture that looks like your pet.
WHAT IS THE PRICE?
Go to the order page to see the different products we do and the price. The price for our standard 14cm tall full colour pet sculpture is £195.
WHAT SIZES ARE ARTY LOBSTER SCULPTURES?
The standard size is 14cm tall when sitting (about the height of an iPhone), or about 14cm long when standing, for dogs, cats or horses. If you go for the large sculptures, they will be 20cm tall (or long). These measurements are for both full colour sandstone and for bronze figurines. The porcelain sculptures are a little smaller, just over 12cm tall or long, due to the way they are being made.
DO YOU SHIP OVERSEAS?
Yes, we ship anywhere in the world. All our products are shipped from the UK, so please add the time it would take to ship a parcel from the UK to where you are, to the time of 6 weeks it will take. Please see our delivery page in the footer for more details.
WHAT IF I’M NOT SATISFIED WITH MY SCULPTURE?
We want you to be 100% satisfied with your sculpture. If you are not happy, please let us know by email. We may be able to resolve your issue, if not you can return the sculpture to us and we will refund you. You only pay for the return postage.
MY PET HAS PASSED AWAY, CAN YOU STILL MAKE A SCULPTURE?
We work from photos of your pet, so as long as you have 5-10 old photos, we can create a sculpture from those. Have a look at some of the pet memorial sculptures we did on our testimonials page, to see what we can do.
IS THE SANDSTONE MATERIAL WATERPROOF?
The full colour sandstone material is not waterproof.
WILL YOU BE ABLE TO MATCH THE COLOUR OF MY PET EXACTLY?
We will be able to match the colour of your sculpture to the photos you send us. Indoor light does cause pets to look a little too yellow, so it would be great if you are able to include some outdoor pictures so that we can match the colour. Also, please note that the 3D printing process we use creates matte colours, so a chocolate labrador will not have a shining brown coat, but rather a matte brown coat. Other than that, we will match the colour to your pet.